Management Company:

Vanguard Community Management
1251 North Plum Grove Road
Schaumburg, IL 60173

Our Community Manager is Kim Warnecke

You may reach Kim and our Customer Service Reps at:

24012 Renwick Road, suite 220
Plainfield, IL  60544
815-886-0953
Fax 815-886-2660

If you are unable to get through to the above number, you may also call the Schaumburg Office at:

Phone: 847-490-3833
Customer Service: Ask for Customer Service or Press 1

For questions about your account:

Call 847-490-3833 and ask for Accounting or Press 2.
Selling or Refinancing: Ask for Closing Department or Press 3

Office Hours: 9a-5pm Mon-Fri, closed for lunch 11:45-12:45.
When the office is closed, the phone is answered by an automated attendant. Simply follow the instructions and you may leave as detailed of a message as you wish. In the event of an emergency, you will be given a special emergency service phone number where you will speak with an operator who has access to all emergency procedures.

Website: http://www.vanguardcommunity.com

You may also submit work order requests through the Vanguard website. (If it's urgent, please call rather than using the web form. As always, call in case of an emergency.)